Service information
Understand the scope, estimates and enquiry process.
What we do
NetBear provides China sourcing enquiries for overseas small businesses, online sellers and individual buyers. Share product links or images, quantities and your destination. We review sourcing and shipping feasibility and prepare an itemized initial estimate.
Review before committing
Requirements vary by product and destination. Submitting a request does not guarantee acceptance. Estimates and expressions of interest do not create a purchase order. We currently offer enquiries and estimates only; we do not collect product payments, buy goods or dispatch shipments.
Understanding your estimate
Product costs, service fees and known additional charges are listed separately. The service rate depends on the work involved, with a current minimum of 8%; it is not a fixed rate. Unconfirmed charges, including international freight, are marked as pending, not zero.
Currencies and price changes
Estimates are available in USD and HKD. Check each estimate for its exchange rate and charges. Initial estimates are dated and provided for evaluation. Prices, exchange rates and costs are checked again when proceeding; any future transaction requires a separate formal quote.
Optional services
You may request arrival photos and quantity or style checks. Availability, the scope of checks and fees must be confirmed individually; these services are not included by default.
Information and communication
Provide accurate specifications, quantities, intended use and destination, and upload only material you are entitled to use. Supply additional information and estimate feedback in your request. The website holds the detailed record; emails provide reminders. Business records display Beijing time (UTC+8).